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Pathway Co-ordinator (Medical Secretary)

Band 3

Main area
Cancer Services - Clinical Psychology Secretarial Team
Band 3
12 months Fixed term/Secondment
Part Time 30.00 Hours week
Job ref
Royal Derby Hospital
£18,813 - £20,795 pro rata pa
23/05/2019 23:59
Interview date

There has never been a better time to come and work at University Hospitals of Derby and Burton NHS Foundation Trust.  The Trust was formed on 1 July 2018 to bring together our five hospitals – in Derby, Burton, Lichfield and Tamworth – to provide the highest quality care to patients across southern Derbyshire and south east Staffordshire. 

With over 12,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

The Cancer Business Unit is looking to appoint an enthusiastic, organised and flexible individual to work as a Pathway Coordinator, Medical Secretary within Clinical Psychology on a 12 month Fixed Term/Secondment. 

You will be part of a small administration team of secretarial staff providing an efficient and professional medical secretarial service, within a growing department currently consisting of 2 Clinical Psychologist. Our aim is to provide high standards of care whilst always ensuring patients are our priority.

Responsibilities of this role cover a wide range of administration and secretarial duties including clinical correspondence, clinic preparation, appointment scheduling, and waiting list management, maintaining accurate patient case notes, diary management and dealing with a wide range of telephone queries therefore a flexible approach to workload is required.

You will also be responsible for first line management of the Pathway Support based within the secretarial team including the completion of yearly appraisals and sickness management plus other first line manager responsibilities.

You must be confident communicators with the ability to liaise with staff at all levels. You will also be able to demonstrate good customer service skills as interaction with patients and relatives will be a daily occurrence and may require a sensitive approach.

Essential qualities include strong organisational and time management skills with the ability to multi-task and work under pressure. Flexibility is essential as the post holder will be required to cross cover in different areas of the department in order to meet the service needs.

You should be able to demonstrate previous experience within an administration/secretarial setting and have demonstrable experience of working in a patient orientated environment. You should also be experienced in using similar I.T. systems, with a sound understanding of appointment/waiting list management. Knowledge of the 18 week referral to treatment policy and standards would also be advantageous.

You must demonstrate the ability to work as part of a team and also with minimal supervision.

Full training will be given to the right candidate on all hospital based systems along with a structured induction.

Closing Date for applications: 23 May 2019 
Interview Date:  6 June 2019

Armed Forces CovenantStep into healthNo smoking policyMindful employer.  Being positive about mental health.Age positiveDisability confident employer

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

Bethany Lipscomb, Operational Coordinator - Tel: 01332 788548.

If you have problems applying, contact

Recruitment Team, Workforce Management
Training Centre
Rehab Block, Level 3
Royal Derby Hospital
DE22 3NE
01332 786652